The Arsana Estate has a dedicated team of 16 staff, including eight from the local community who are happy for guests accompany them at village ceremonies and events to give them the inside scoop on Bali life and culture.
The Arsana’s full-time manager and years of experience working at the highest levels within the Bali hospitality world. His job is to oversee and coordinate the staff and property, and to assist guests during their stay and is on call 24 hours a day.
The chef prepares daily lunch and dinner, according to the wishes and whims of guests Healthy foods are specialties but the chef can also bring a smile to the faces of comfort food fans and is a dab hand with fried chicken. The chef is assisted by Butlers who will take care of your needs at breakfast time – that most important meal of the day.
The champions of all things domestic, our butlers will look after villa guests throughout the day, serving food, snacks and beverages and assisting the kitchen at meal times as well as attending to all of the daily cleaning duties at the villa.
Two gardeners tend the garden at The Arsana keeping it looking spick and span and hugely tropical.
Spa/massage/yoga & fitness:
Off-site, fully trained spa staff will visit the villa upon request to provide a range of spa and massage treatments. Fitness trainers and yoga instructors can also attend guests at the villa (extra fees apply).
The villa is kept safe and secure 24 hours a day by 5 security guards working in shifts.
Should your AC need attention, don’t despair. Gusti is on hand to fix it – or anything else that needs an overhaul. Unfortunately, the pool doesn’t clean itself, so every morning Gusti will be out there discreetly taking care of business so you can enjoy your poolside experience even more.
Arsana means ‘flow’ in Sanskrit, and not only does the villa’s name aptly describe the Sungi River that meanders past its lower boundary, but also the way The Arsana Estate’s individual bedroom and living pavilions cascade down the hillside into a valley of birdsong. Scores of eye-catching butterfly and bird species, including kingfishers, flit through the expansive terraced gardens and trees throughout the day, while the cicadas and frogs take over the nightshift with their chirping melodies and bass notes. Indeed, water features large at The Arsana Estate, where ponds, water walls, waterfalls, and an 18 x 8-metre swimming pool with a separate children’s section will refresh, relax and delight villa guests.
The villa’s sleek modern structures, with their ironwood shingle roofs and abundance of glass, reflect the ambiance of the location and the purity of the natural surroundings, while the interiors are characterised with a bold use of colour and super-comfortable furnishings. A fully stocked bar with red lanterns and matching cushioned bar stools is an obvious focal point, as is the home theatre and games room complete with a pool table. Valuable and renowned artworks line much of what solid wall space there is, while the front facade of the living pavilion is an abstract notion of floor-to-ceiling glass doors and windows that remain open to the elements. The villa’s five double bedroom suites (all contain annexes suitable for children), each housed in its own private stand-alone pavilion, are spread leisurely across the terraces of the estate.
Fully outfitted for families, with a profusion of kids’ toys, plus games and activities for adults too! This stunning sanctuary with its team of personal butlers, housekeepers and chefs, offers guests nothing but pleasure and relaxation.