Staff
The Arsana Estate has a dedicated team of 14 staff, including seven from the local community who are happy for guests accompany them at village ceremonies and events to give them the inside scoop on Bali life and culture.
- Full-time manager:
- Dandiputera is The Arsana’s full-time manager and has years of experience working at the highest levels within the Bali hospitality world. His job is to oversee and coordinate the staff and property, and to assist guests during their stay. He is from the local area and is on call 24 hours a day.
- Full-time chef/cook:
- With the Ku Dé Ta and Como Shambala kitchens on his resume, Alit is the man behind your gourmet plates. He prepares daily lunch and dinner, according to the wishes and whims of his guests. Vegetarian and healthy foods are his specialties but he can also bring a smile to the faces of comfort food fans and is a dab hand with fried chicken. He is ably assisted by Nengah who will take care of your needs at breakfast time – that most important meal of the day.
- Butlers:
- Wayan, Made and Gangga, the three champions of all things domestic, will look after villa guests throughout the day, serving food, snacks and beverages and assist the kitchen at meal times as well as attending to all of the daily cleaning duties at the villa.
- Gardener/pool attendants:
- Three gardeners tend the garden at The Arsana keeping it looking spick and span and hugely tropical. Unfortunately, the pool doesn’t clean itself, so every morning the pool attendant will be out there discreetly taking care of business so you can enjoy your poolside experience even more.
- Spa staff/masseuse:
- Off-site, fully trained spa staff will visit the villa upon request to provide a range of spa and massage treatments.
- Security:
- The villa is kept safe and secure 24 hours a day by three security guards working in shifts.
- Maintenance:
- Should your AC need attention, don’t despair. Gusti is on hand to fix it – or anything else that needs an overhaul.